09:00 – 09:15

Ian McMaster

09:15 – 10:15
Keynote presentation

The economic argument for English

David Graddol

10:15 – 10:45
Coffee break

10:45 – 11:25
Developing language skills for business:
What are we actually trying to achieve?

Five fundamental challenges that need addressing:

  • A strategic approach vs. operational efficiency
  • Teaching vs. training
  • Standardisation vs. specialisation
  • Processes vs. pedagogy
  • Online vs. face-to-face

Tim Phillips

11:25 – 12:05
Technology and language learning - what have we learned?
  • The most disruptive innovations in corporate training
  • The promise of adaptive, personalised and wearable learning solutions
  • The trend towards networking, sharing, collaborating and crowdsourcing
  • The (inevitable or unimaginable) move from courses to resources
  • A preview of next generation workplace learning practices

Deborah Capras

12:05 – 12:45
Critical success factors - the ongoing challenge
  • Course design - the need for evidence rather than intuition
  • Focussing on the language of doing business rather than the language of talking about business
  • The added value of "tailor-made" materials
  • What a trained trainer can offer

Evan Frendo

12:45 – 14:00
Lunch break

14:00 – 14:05
Introduction to the afternoon

14:05 – 15:30
Learning Café

In this interactive session participants will work in small groups to discuss the key learnings from the morning, relate them to their own work environments and consider potential actions they believe are worth pursuing in future.

15:30 – 16:00
Coffee break

16:00 – 17:00
Closing panel

Findings from the afternoon will be discussed in the plenum

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